All inquiries can be sent to firstname.lastname@example.org
Please allow 3-5 business days for your order to process. Updates on your order status will be sent via email.
For made to order items please reference the estimated delivery time on the product page.
CUSTOMS AND DUTIES
The receiver assumes full responsibility for all parcels that are refused upon delivery due to unpaid customs charges. Please note that all international orders (outside of Canada) may be subject to sales tax, import duties, and custom charges at the receivers expense. This rate is determined based on the receiving country. Please contact your local customs for further information.
RETURNS AND EXCHANGES
If you are returning or exchanging an item, please make sure they are in their original condition - unworn, unwashed, unaltered, undamaged, clean, with tags intact and attached within 14 days after receiving your order. We do not accept returns on items that are defected from the original state. Customers are responsible for the cost of return shipping.
Sale and made to order items are final sale.
Items that do not fit properly but fit the specifications ordered, cannot be returned or exchanged.Approved refunds will be issued within 3-5 business days.